Privacy Policy
Last updated: July 08, 2026
This Privacy Policy describes how BuzzLine ("we," "us," or "our") collects, uses, and protects information when you visit our website or use our SMS/text-based appointment scheduling service ("Service").
1. Information We Collect
- Contact information: name, phone number, email address, and business name (for salon/barbershop owners who sign up for BuzzLine)
- Customer data: phone numbers and message content from end customers who text a business using BuzzLine, including appointment details
- Calendar data: appointment and availability information accessed via connected Google Calendar accounts
- Website usage data: pages visited, browser type, and general analytics
2. How We Collect Information
We collect information when you sign up for BuzzLine or request a demo, when a customer texts a business using BuzzLine, when you connect a Google Calendar account, or when you interact with our website.
3. Why We Collect This Information
We use collected information to provide and operate the BuzzLine scheduling service, communicate with business owners about their account, respond to inquiries, and improve our Service.
4. How We Store, Use, and Share Information
Customer and appointment data is stored securely and is only accessible to authorized BuzzLine systems and personnel. We integrate with third-party services including Twilio (SMS/messaging), Google Calendar (scheduling), and Google's Gemini AI (message understanding). We do not sell personal information to third parties, and may disclose information if required by law.
5. How We Communicate
BuzzLine sends and receives text messages on behalf of business clients to facilitate scheduling. By texting a business using BuzzLine, customers consent to receive replies related to their inquiry. Customers may reply "STOP" at any time to opt out.
6. Cookies and Tracking
Our website may use cookies or similar tools to understand usage and improve visitor experience. You can control cookies through your browser settings.
7. Your Choices and Rights
You may request to access, correct, or delete personal information we hold, opt out of text messages by replying "STOP," or withdraw consent for data collection, subject to applicable law.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated date.
9. Contact Us
Questions about this policy? Email us at nickc1904work@gmail.com.